Progress Report On Client Charter 2024

CLIENT CHARTER	MONTH	ACHIEVEMENT STATUS 2024			JUSTIFICATION
Alumni data applications including alumni information/profiles by the UPM Responsibility Centre (PTJ) are processed and completed within 7 working days from the complete application is received by the Alumni Relations Centre.		NUMBER OF ALUMNI DATA APPLICATION	THE NUMBER OF APPLICATIONS HAS BEEN COMPLETED WITHIN 7 WORKING DAYS	PERCENTAGE
	JANUARY	5	5	100%	Processing data settled in 14 working days
	FEBRUARY	2	2	100%	Processing data settled in 7 working days
	MARCH	5	5	100%	Processing data settled in 7 working days
	APRIL	1	1	100%	Processing data settled in 7 working days
	MAY	2	2	100%	Processing data settled in 7 working days
	JUNE	1	1	100%	Processing data settled in 7 working days
	JULY	3	3	100%	Processing data settled in 7 working days
	AUGUST	2	2	100%	Processing data settled in 7 working days
	SEPTEMBER	1	1	100%	Processing data settled in 7 working days
	OCTOBER	2	1	50%	Resignation of PYB
	NOVEMBER	3	3	100%	Processing data settled in 7 working days
	DECEMBER	1	1	100%	Processing data settled in 7 working days

Updated:: 13/05/2025 [ahmadamirul]