Progress Report on Client Charter 2021

CLIENT CHARTER	MONTH	ACHIEVEMENT STATUS 2021			JUSTIFICATION
Alumni data applications including alumni information/profiles by the UPM Responsibility Centre (PTJ) are processed and completed within 14 working days from the complete application is received by the Alumni Relations Centre.		NUMBER OF ALUMNI DATA APPLICATION	THE NUMBER OF APPLICATIONS HAVE BEEN COMPLETED WITHIN 14 WORKING DAYS	PERCENTAGE
	JANUARY	-	-	-	No application was received.
	FEBRUARY	2	2	100%	Processing data settled in 14 working days.
	MARCH	3	3	100%	Processing data settled in 14 working days.
	APRIL	1	1	100%	Processing data settled in 14 working days.
	MAY	3	3	100%	Processing data settled in 14 working days.
	JUNE	1	1	100%	Processing data settled in 14 working days.
	JULY	-	-	-	No application was received.
	AUGUST	2	2	100%	Processing data settled in 14 working days.
	SEPTEMBER	2	2	100%	Processing data settled in 14 working days.
	OCTOBER	1	1	100%	Processing data settled in 14 working days.
	NOVEMBER	5	5	100%	Processing data settled in 14 working days.
	DECEMBER	1	1	100%	Processing data settled in 14 working days.

Updated:: 28/01/2022 [hafzaini]